Specified Commercial Transaction Law
Marce International will accompany you on your journey of new possibilities and challenges.
Sales company
Marce International Co., Ltd.
Representative
Marcela Lamadrid Cruz
Address
〒184-0011
東京都小金井市東町4丁目37番23号
星川ビル202号
Telephone number
042-316-6180
Hours
Monday to Saturday 11:00-18:00 (excluding holidays)
Email address
info@marceinternational.co.jp/en
Sales URL
Sales price
Tax-included price is displayed on each product page
Amounts required other than product price Consumption
Tax, Shipping
Communication charges set by communication companies for online lessons, sending and receiving e-mails for inquiries, etc.
Delivery time
<Books>
For online orders, if there is no specified date, the book will be shipped according to the book seller’s business days after the order and payment are confirmed.
<Language learning and education business>
The start date of the lesson will be the first lesson date determined at the time of application. After that, lessons will continue under the same conditions unless the user requests to cancel. Regarding cancellation, if you contact us by the last day of the month before the month in which you wish to cancel, the service will end on the last day of the month you wish to cancel. For seasonal courses, the start date and end date will be set for each course. Please refer to the information for each course. Other materials will be provided each time you apply. Materials will be provided in the lesson that uses them.
Payment method
Bank transfer
Credit card payment
Cash on delivery
Payment period
Credit card payment: Payment is confirmed when the product is ordered.
Cash on delivery: Please pay in cash to the delivery person when the product arrives.
Returns, exchanges, and cancellations
<Books>
We will cover the cost of defective products or our product mistakes.
If there is an accident such as damage during delivery, please contact us.
We will send you a new product as soon as possible, at our expense, for both shipping and handling fees.
[Eligible for return]
In the case of “defective products/mistakes in our products”
[Return period]
Refunds are available if you contact us within 7 days of purchase.
[How to return]
Please request a refund by email.
We will transfer the purchase price to your specified account within 7 days.
<Language learning/education business>
Participants may withdraw their application for the service contract in writing within 8 days of receiving the enrollment confirmation form (contract document). However, this is only applicable if the service provision period exceeds 2 months and the total contract amount exceeds 50,000 yen.
If you have already paid the course fees, we will refund the full amount after we have confirmed the return of all study materials. The cost of returning the study materials will be borne by the student.
*This does not apply to students living overseas.
If you wish to cancel your membership after starting classes, please contact us by the end of the month prior to the month in which you wish to cancel. The service will end on the last day of the month in which you wish to cancel, and you will not be required to pay for the following month. If course fees and other fees for the month following the end of the service have already been paid to us, we will promptly refund the full amount. The applicant will be responsible for bank transfer fees. However, if you have any overdue course fees, etc., you will be required to pay them at the time of cancellation.